Job Summary

We are looking for an experienced QA Lead to oversee and manage the quality assurance process for our software development lifecycle. This role requires a detail-oriented professional who can ensure the highest level of product quality through comprehensive testing, effective defect tracking, and process optimization. The ideal candidate will have a hands-on approach to testing, a deep understanding of QA methodologies, and the ability to lead and mentor other QA resources.

Job Responsibilities

• Thoroughly test the system to identify defects, ensuring they are reported according to established processes.
• Quickly familiarize yourself with the existing QA processes and provide recommendations for improvements to QA workflows and test plans.
• Expand and update existing test plans to accommodate new features and system enhancements.
• Develop a deep understanding of the system, enabling more effective and insightful testing beyond predefined rules and scripts.
• Lead and coordinate QA activities across multiple projects, directing other QA resources as necessary.
• Install and configure software in test environments, including virtual machines.
• Collaborate closely with development teams to perform ad hoc testing on pull requests and new features.
• Conduct thorough regression testing for each release, ensuring minimal defects reach production.
• Maintain and enhance documentation related to the QA process, including release testing procedures, rollback plans, and the regression suite.
• Ensure that the release process is smooth by thoroughly testing each build before deployment and being prepared to assist with rollback procedures if necessary.

Basic Qualifications

• 5-8 years of experience in quality assurance, with at least 2 years in a lead or senior QA role.
• Proven ability to thoroughly test systems and report defects in a structured manner.
• Demonstrated experience in quickly adapting to existing QA processes and identifying areas for improvement.
• Strong capability to expand test plans as new features are added.
• Ability to direct and manage QA resources effectively on various projects.
• Experience in working with Linux operating systems and Mac environments, including managing virtual machines (VMs) using Parallels on MacOS.
• Experience in setting up and maintaining test environments, including software installation on both physical machines and virtual environments.
• Proficiency in using GitHub for development workflow, release management, and bug tracking.
• Experience with regression testing and the ability to execute comprehensive regression test suites.
• Experience in performing installation testing, including Quick Start guide validation and upgrade testing.
• Excellent skills in creating detailed bug reports and screen capture videos for better defect communication.
• Ability to think beyond predefined QA plans and identify potential software issues independently.
• Strong problem-solving skills with the ability to provide actionable recommendations to prevent defects in the final product.
• Effective communication skills for working with development teams and stakeholders.
• Minimal defects allowed into the finished product through rigorous and thorough testing.
• Effective and actionable recommendations to improve the overall quality assurance process.
• Seamless collaboration with the development team for ad hoc testing of pull requests and new features.
• Comprehensive regression testing performed for each release, ensuring stability and reliability of the product.
• Up-to-date and well-maintained QA documentation, including Release Testing & Rollback QA Process, Technical Release Process, and Regression Suite Documentation.

Desirable Skills

• A background in Math, Science, or Engineering, providing a strong analytical foundation.
• Experience with automated testing tools and frameworks.
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
• Knowledge of performance testing and tools such as JMeter or LoadRunner.